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Former Member
Sep 14, 2009 at 09:22 PM

Request for comment - inventory synchronization

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Representing product manager for zed E-Commerce I'm inviting anyone who is familiar with Web tools to provide feedback on the following proposed functionality.

Inventory synchronization in web tools in the past has always been a point of contention and now that we can move forward with features and enhancements to the product we would like to gain your insight on how you would like to see this functionality improved.

Currently in web tools there is a calcuation that is done upon every synch between B1 and Web tools that determines the value that is used to show whether an item in web tools is "out of stock". This has several implications, one being that the item is then displayed on the customer facing site with a warning icon and text is shown on the checkout page indicating that an item is out of stock.

The calculation that is run is On Hand - Commited + On Order. Meaning if you have 10 items on hand, 11 of them have been ordered by customers, and 4 more are on order to be delivered from a vendor the number shown in web tools will be 3, and the display of the item will not show "out of stock" on the site.

One of the things being considered is having the option of using this query as it stands or to use an alternate query of On Hand - Commited and not include On Order, because the timing of the On Order items might be weeks and it is not preferrable to take orders when there is no in house quantity on hand.

Another option would be to have the ability to choose if when an item is out of stock, to automatically make it unavailable on web, which is a UDF on Item Master, thereby hiding it from display on the commerce site, and if a user has it in their cart, they must remove it before checking out(current functionality)\

Let us know your thoughts,

Thanks

-Bryce Blilie

otherwise now known as guest 😉