Error in reading table V_EGER

[Former Member]

Hi

I am trying to remove an device both Billing related Removal EG35 and Full Removal EG32 after selecting the device and click on Process list, the system is popping an error: Error in reading table V_EGER and not letting me to remove. The customer was moved out and final billing was also completed. When I checked the device status IQ03 it is showing "ESTO INST".

Please help me out what needs to be done to resolve.

Thanks

[Former Member]

Hi Prasad,

What are your device installation, billing installed dates for the device and what is your removal date?

Thanks,

Sai

[Former Member]

Full installation from 10/11/2002 and removal date 04/23/2009. Final Billing date 04/22/2009

[Former Member]

Hi Prasad,

Please take a look at the records in the table EGERR for your device. If possible please provide the time slice information from this table to further assist you.

If you have debug access, put a breakpoint in the FM ISU_DB_EGERR_SELECT_LOGIKNR and debug why you are having this issue when you execute the removal tcode.

Hope this helps

Thanks,

Sai

[Former Member]

Hi Sai

Table: EGERR device data: Info record for point of delivery - historica which we are not maintaining. The table doesn't contain any records for any of device. So debugging of this may not be helpful.

Thanks

Prasad

[Former Member]

There is a data inconsistency, SAP resolved.