Skip to Content
author's profile photo Former Member
Former Member

Different Campaign - Same keys / material / validity period is it possible?

Hello All,

We want to run two campaigns for different customers with same material / same validity and same discount condition.

Web UI - Cannot create different campaigns for the same product with the same condition type in the same validity date.

This is the error we are getting...

Diagnosis

The validity periods of records with the same semantic key (e.g. same price type, same organizational data, same product, and same customer) may not overlap. However, the system has found two records with overlapping validity periods.

System Response

Both records have a red status on the user interface, indicating that anerror exists. As these records are inactive, they will not be taken into account by any application (for example, sales order pricing).

Procedure

Change the validity periods of the records concerned such that they no longer overlap.

Logically it makes business sense to have two different campaigns for same material and validity at the same time.

We do not intend to introduce a customer key - as it becomes too cumbersome to maintain the records for n number of customers.

Is there a setting in campaign management or somewhere else XCM etc etc to over-ride this some how.

Please let me know if you need to see screen shots - I can provide them ... on request

Good answers will be rewarded with points.....

Thanks,

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Sep 19, 2009 at 11:43 PM

    Hello,

    Yes it will be possible, But you condition record should be based on customer/material.

    Regards

    Raja Pamireddy

    CRM Marketing forum Moderator

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.