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CORE-TOOL: no connection from desktop.

Nov 18, 2016 at 02:08 PM


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Hi Team,

We want to acces our SAP convergent charging machine by the use of the BRIMtools on our own computers.

What ports/ settings must done?

When we make a remote connection to the server where Convergent charging is running and we start the CORE-tool. with server URL localhost and port 9100 we can login.

When we make a connection from our desktops with the IP number of the server and port 9100 we get: "An error occurred during communication with the server"
What could be a reason for that?


Raymond Groener

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2 Answers

Evandro Volpato Dec 20, 2016 at 02:07 AM

Hi Raymond, did you solve your problem ?

I am facing the same error when I am trying to access the CC Core serve using the port 9100.

Please, if you solve it, can you share with us the solution ?

Thanks in advance,


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Allan De Brueker Sep 24, 2017 at 09:25 AM

I have the same question.

I can see with the login/password that these are correct (I have tried wrong combinations) but providing correct credentials results in this error. Did you find a solution?

*UPDATE* we solved this issue by putting the remote host in the etc/hosts file of the computer from which you are trying to connect.

Kind regards,


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