WORKFLOW FOR RELEASE P.R

Dear All,

I now only basics about Workflow with that I have built the Workflow for simple P.R release to receive a mail in SAP inbox.

Step are on creating the P.R (Releasestepcreated) Mail should trigget to the ID which I have assigned in TASK and on executing that mail System will take him to the P.R release screen on releasing workflow should get completed.

Now I am facing below problem

1.Workflow not getting triggered on creation of the P.R which has the release step.

2.When I test the Workflow. It takes me to release screen but on releasing workflow still stay in inbox with status In-process wheseas it should be completed.

FYI:1. When I check this event in SWE2 the Check Functional module is not maintained for event BUS2009

2. EVENT TRACE IS ON.

Please tell me what can be done in order to solve this in detail with T-code

Thanks,

Dhanu