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R K
Sep 10, 2009 at 04:40 PM

Reg: Returns in the SAP system

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Dear Gurus,

Could anyone guide me for the following returns situation in the SAP System?

The business has created Sales order and delivered the product to the Customer.The material is maintained in batches.

The payments have also been received from the Customer for the invoice.When the goods reached the Customer ,it was returned back as a wrong grade material to the company.

The returned goods were re-processed and send to different customer but the return was not maintained in the SAP system.

Advance Thanks.

Regards,

RK