Error creating name: com.ibm.security.krb5.KrbException, status code: 0 message: None

[Former Member]

We are calling the BOXI CMS server from WebSphere Liberty Application. The App is able to connect the DEV/SIT CMS server. But When trying to connect the UAT CMS server we get the error.

krb5.ini file:

[libdefaults]

default_realm = US.AD.COMPNAME.COM

dns_lookup = true

dns_lookup_kdc = true

dns_lookup_realm = true

default_tkt_enctypes = rc4-hmac des3-cbc-sha1 des-cbc-md5 des-cbc-crc default_tgs_enctypes = rc4-hmac des3-cbc-sha1 des-cbc-md5 des-cbc-crc permitted_enctypes = rc4-hmac des3-cbc-sha1 des-cbc-md5 des-cbc-crc

forwardable = true

udp_preference_limit = 1

[realms]

US.AD.COMPNAME.COM = {

default_domain = US.AD.COMPNAME.COM

kdc = VA10SYS014.US.AD.COMPNAME.COM

kdc = VA10SYS015.US.AD.COMPNAME.COM }

The Error Message Is:

com.crystaldecisions.sdk.exception.SDKException$SecurityError: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005) cause:org.ietf.jgss.GSSException, major code: 11, minor code: 0 major string: General failure, unspecified at GSSAPI level minor string: Error creating name: com.ibm.security.krb5.KrbException, status code: 0 message: None detail:The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005) org.ietf.jgss.GSSException, major code: 11, minor code: 0 major string: General failure, unspecified at GSSAPI level minor string: Error creating name: com.ibm.security.krb5.KrbException, status code: 0 message: None at com.crystaldecisions.sdk.plugin.authentication.secwinad.internal.SecWinADError.ThrowException(SecWinADError.java:46) at com.crystaldecisions.sdk.plugin.authentication.secwinad.internal.SecWinADAuthentication.startKerbLogin(SecWinADAuthentication.java:429) at com.crystaldecisions.sdk.plugin.authentication.secwinad.internal.SecWinADAuthentication.startLogin(SecWinADAuthentication.java:161) at com.crystaldecisions.sdk.occa.security.internal.LogonService.doLogon(LogonService.java:977) at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:874) at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:805) at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:210) at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:166) at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody0(SessionMgr.java:454) at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody1$advice(SessionMgr.java:512) at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:1) at com.wellpoint.first.util.GenerateReport.logOnBOEnterpriseSession(GenerateReport.java:1861) at com.wellpoint.first.common.BaseActionSP.logOnBOEnterpriseSession(BaseActionSP.java:1584) at com.wellpoint.first.report.action.GenerateReportAction.execute(GenerateReportAction.java:1452) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:507) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:221) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:137) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:110) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandleMethod(RequestMappingHandlerAdapter.java:777) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:706) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:943) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:877) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:966) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:857) at javax.servlet.http.HttpServlet.service(HttpServlet.java:687) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:842) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1290) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:778) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:475) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:152) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:94) at com.wellpoint.first.common.MainAppServletFilter.doFilter(MainAppServletFilter.java:35) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:207) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:1021) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1143) at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4956) at com.ibm.ws.webcontainer31.osgi.webapp.WebApp31.handleRequest(WebApp31.java:525) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.handleRequest(DynamicVirtualHost.java:315) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1014) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.run(DynamicVirtualHost.java:280) at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.run(HttpDispatcherLink.java:967) at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.wrapHandlerAndExecute(HttpDispatcherLink.java:359) at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.ready(HttpDispatcherLink.java:318) at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:471) at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleNewRequest(HttpInboundLink.java:405) at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.processRequest(HttpInboundLink.java:285) at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.ready(HttpInboundLink.java:256) at com.ibm.ws.channel.ssl.internal.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1043) at com.ibm.ws.channel.ssl.internal.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:632) at com.ibm.ws.channel.ssl.internal.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1777) at com.ibm.ws.tcpchannel.internal.WorkQueueManager.requestComplete(WorkQueueManager.java:504) at com.ibm.ws.tcpchannel.internal.WorkQueueManager.attemptIO(WorkQueueManager.java:574) at com.ibm.ws.tcpchannel.internal.WorkQueueManager.workerRun(WorkQueueManager.java:929) at com.ibm.ws.tcpchannel.internal.WorkQueueManager$Worker.run(WorkQueueManager.java:1018) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1153) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at java.lang.Thread.run(Thread.java:785) Caused by: org.ietf.jgss.GSSException, major code: 11, minor code: 0 major string: General failure, unspecified at GSSAPI level minor string: Error creating name: com.ibm.security.krb5.KrbException, status code: 0 message: None at com.ibm.security.jgss.i18n.I18NException.throwGSSException(I18NException.java:34) at com.ibm.security.jgss.mech.krb5.w.b(w.java:189) at com.ibm.security.jgss.mech.krb5.w.a(w.java:160) at com.ibm.security.jgss.mech.krb5.w.<init>(w.java:234) at com.ibm.security.jgss.mech.krb5.Krb5MechFactory.getNameElement(Krb5MechFactory.java:57) at com.ibm.security.jgss.GSSManagerImpl.a(GSSManagerImpl.java:72) at com.ibm.security.jgss.GSSNameImpl.a(GSSNameImpl.java:105) at com.ibm.security.jgss.GSSNameImpl.canonicalize(GSSNameImpl.java:115) at com.ibm.security.jgss.GSSNameImpl.<init>(GSSNameImpl.java:30) at com.ibm.security.jgss.GSSNameImpl.<init>(GSSNameImpl.java:53) at com.ibm.security.jgss.GSSManagerImpl.createName(GSSManagerImpl.java:15) at com.crystaldecisions.sdk.plugin.authentication.secwinad.internal.SecWinADAction.run(SecWinADAction.java:80) at java.security.AccessController.doPrivileged(AccessController.java:620) at javax.security.auth.Subject.doAs(Subject.java:488) at com.crystaldecisions.sdk.plugin.authentication.secwinad.internal.SecWinADAuthentication.startKerbLogin(SecWinADAuthentication.java:401) ... 61 more

[DellSC]

Are you using the XI version of BusinessObjects or a newer version? What OS are you running on?

-Dell