ESS Appraisal Document Adobe Print Error

[Former Member]

Hi,

we are in the midst of upgrading our system from 4.7 to ECC6. We have noticed that once upgraded, we are getting error when we try to print the performance management document. In Portal, once we clicked on the appraisal document, we click on the print function. Next, we click on 'open'. we get the following message:-

"Adobe reader could not open webforms.pdf because it is either not a supported filetype or because the file has been damaged"

Any idea why? Is it an Acrobat issue rather then a SAP issue?

Thanks

[Former Member]

Hi,

Check the details .....

Check the ADS connection "SM59".....with Basis People

Also check the ADOBI Version that you have using ....

The Acrobat version should be latest one.