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Error while executing action SMCO in VMS Build-to-Order process.

Hello All,

When I execute the Action 'SMCO' for service order confirmation, the system says that the action cannot be executed due to the error: "Actual date(s) is in the future (check parameters)". Also the Actual start & End Dates are blank in the service order. This is creating a problem such that the Action 'SMIO'-Create Billing request for service order cannot be executed for completion of the Build-to-Order process.

Is there any customizing setting in ECC - Customer Service (CS) component which is causing this error?

Thanks in Advance,

Pramod

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  • Posted on Sep 10, 2009 at 06:17 AM

    Hi pramod

    can i know what all action control martix is set for VMS in SPRO> vehicle management system > actions control matrix

    which manual you have referered to map the scenarios of VMS. Is there any Best practice for VMS ?

    Kaustubh

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