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Workitem not received at the receiver when forwarded after the dead line

Workitem not received at the receiver when it is forwarded after the dead line is reached.

It showed as sent to the receiver in the workflow log and outbox but it doesnt appear in the (SBWP) inbox of the user.

Tried forwarding to other users too,But it never appeared in any users inbox.

Please suggest.

Thanks in advance.

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2 Answers

  • Best Answer
    Posted on Sep 09, 2009 at 07:22 PM

    Hello,

    What is the deadline set to do when it's exceeded?

    Is the user that it's being forwarded to a possible agent - or is the task a General Task?

    regards

    Rick Bakker

    Hanabi Technology

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  • Posted on Sep 10, 2009 at 07:34 AM

    Hi Kittu,

    Check the workitem for the agent assignment.

    Check if Forwarding is allowed for the workitem.

    The workitem should either be a General task or General Forwarding Allowed.

    Hope this helps!

    Regards,

    Saumya

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