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SAP PRD Instance stopped (yellow color)

Hello all,

Our Sap System stopped yesterday (08.09.09) between 15:00 and 15:30 hours. (The SAP instance changed from green color to yellow color in OS system)

The log of this time in the SM21 are:

15:26:34 DP Q0 4 Connection to user 5587 ( ), terminal 71 (Unisordk53a ) lost

15:27:09 DP Q0 I Operating system call recv failed (error no. 10054)

15:27:09 DP Q0 4 Connection to user 5584 ( ), terminal 77 (unisordk82 ) lost

15:27:09 DP Q0 I Operating system call recv failed (error no. 10054)

15:27:09 DP Q0 4 Connection to user 5588 ( ), terminal 40 (unisordk82 ) lost

15:28:35 RD Q0 I Operating system call recv failed (error no. 10054)

15:28:51 UP2 017 Q0 2 Stop Workproc17, PID 5148

15:28:51 UP1 011 Q0 2 Stop Workproc11, PID 5812

15:28:52 ENQ 012 Q0 2 Stop Workproc12, PID 5400

15:29:52 BTC 015 500 INTERFACE Q0 2 Stop Workproc15, PID 5484

15:29:52 DIA 002 500 PRICORREA FBL5 Q0 2 Stop Workproc 2, PID 5432

15:29:52 DIA 004 Q0 2 Stop Workproc 4, PID 7888

15:29:52 DIA 005 500 JSANTOS STAR Q0 2 Stop Workproc 5, PID 5124

15:29:52 BTC 013 500 INTERFACE Q0 2 Stop Workproc13, PID 5084

15:29:53 DIA 001 500 IMELLO J1B3 Q0 2 Stop Workproc 1, PID 5088

15:29:53 BTC 014 500 INTERFACE Q0 2 Stop Workproc14, PID 5640

15:29:53 DIA 003 500 FATURASOR ZSD0 Q0 2 Stop Workproc 3, PID 3580

15:29:53 DIA 007 500 BASIS STAR Q0 2 Stop Workproc 7, PID 5300

15:29:53 SPO 016 000 SAPSYS Q0 2 Stop Workproc16, PID 632

15:29:53 DIA 008 500 SNUNES SESS Q0 2 Stop Workproc 8, PID 5236

15:29:53 DIA 009 500 SNUNES SESS Q0 2 Stop Workproc 9, PID 3924

15:29:53 RD S3 0 SAP gateway was closed

15:30:54 DP Q0 M Message server disconnected

15:30:54 DP Q0 5 Stop SAP System, Dispatcher Pid 29

15:30:57 MS Q0 2 Stop Msg Server, PID 1864

15:32:01 DP E1 0 Buffer SCSA Generated with Length 4096

15:32:01 DP Q0 0 Start SAP System, SAPSYSTEM 02, Dispatcher Pid 6448

15:32:15 DP GZ Z > 1 possible network problems detected - check tracefile and adjus

15:32:15 DP Q0 K Connection to message server (on unisp05) established

15:32:15 WRK 000 Q0 Q Start Workproc 2, Pid 3824

15:32:15 RD S0 0 SAP Gateway Started (PID: 1840)

15:32:15 WRK 000 Q0 Q Start Workproc 0, Pid 6268

15:32:15 WRK 000 Q0 Q Start Workproc 5, Pid 3584

15:32:16 WRK 000 Q0 Q Start Workproc 7, Pid 5432

15:32:16 WRK 000 Q0 Q Start Workproc 1, Pid 6872

15:32:16 WRK 000 Q0 Q Start Workproc 3, Pid 7768

15:32:16 DP Q1 C MsgServer Hardware ID Was Determined

15:32:16 WRK 000 Q0 Q Start Workproc15, Pid 6580

15:32:16 WRK 000 Q0 Q Start Workproc10, Pid 5300

15:32:16 WRK 000 Q0 Q Start Workproc 6, Pid 7888

15:32:16 WRK 000 Q0 Q Start Workproc12, Pid 7228

15:32:16 WRK 000 Q0 Q Start Workproc 4, Pid 7692

15:32:16 WRK 000 Q0 Q Start Workproc13, Pid 6228

15:32:16 WRK 000 Q0 Q Start Workproc 8, Pid 3580

15:32:16 WRK 000 Q0 Q Start Workproc16, Pid 5744

15:32:16 WRK 000 Q0 Q Start Workproc14, Pid 6860

15:32:16 WRK 000 Q0 Q Start Workproc11, Pid 1688

15:32:16 WRK 000 Q0 Q Start Workproc 9, Pid 5484

15:32:16 WRK 000 Q0 Q Start Workproc17, Pid 8152

Anybody know what should be the problem and besides where should i search for the problem?

Best Regards,

Fábio Karnik Tchobnian

Edited by: Fio Tchobnian on Sep 9, 2009 5:22 PM

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1 Answer

  • Sep 09, 2009 at 03:33 PM

    Only log file can tell you exactly what happened. Please check the log files under work directory starting with

    dev_w*

    dev_disp

    and dev_w*.old

    dev_disp.old

    Regards,

    Subhash

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    • Former Member Markus Doehr

      Dear All,

      We applied the note 155147 and the problem was in our network( The niping comand detected the problem).

      Thanks

      Best Regards,

      Fábio Karnik Tchobnian