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author's profile photo Former Member
Former Member

Sever is down

Hi All,

we use EP only for our SAP BI reports. Last time we have the following problems. Every two, three days is Java stack down. We have the impression that our report after the neu start are faster and after 1, 2 days they are slower and at the end is the server down. Maybe it is the problem with memory. Where can I check it? I have very little experience with EP. Any ideas?

Regards

Erwin

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 09, 2009 at 03:06 PM

    Hi Erwin,

    You can check the Portals logs to see details.

    To see the logs you can use nwa(http://host:port/nwa) Go to mornitoring ->Logs & Traces and then you can select different options to see relevant logs.You can also check the logs from log viewer. The other option would be checking the logs directly from the OS level.

    Following logs would be useful in your case.

    1. Check default trace files in /usr/sap/<SID>/JC<Instance number>/j2ee/cluster/server0/logs

    2. Check the std_server0.out logs in /usr/sap/<SID>/JC<instance number>/work. You would find other logs also in work folder.

    Check the logs to see the activities which happened just before the server down. Probably its also worth to keep an eye on normal system performance at OS level.

    Thanks & Regards,

    Vaishali

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