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Former Member
Sep 09, 2009 at 01:47 PM

Automatic creation of Service Arrangements in SAP CRM 2007


Dear all

we're using SAP CRM Resource Planning with HCM integration, so get the Employee Master and requried Availability Info Types replicated from HCM via ALE.

Unfortunately, between the creation of an Employee and the Time Distribution, a Service Arrangement must be created manually. As both the HCM-side steps are executed automatically as background job, we are trying to find a way to also create Service Arrangements automatically. We do not need to maintain any data other than ID and Name for the Service Arrangement in the first place.

Can you point me to a way to do this - eventually a function module that would be available for this purpose?

Many thanks in advance!