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Former Member

Custom Field no longer works as an attribute since upgrade from 5.2 to 5.3

We have just upgrade from CUP 5.2 to CUP 5.3 SP8.1 and it seems that the custom field that could be used in 5.2 as an attribute in the logic used to control initiators no longer works as an attribute in 5.3. The initiators that are now configured with the custom field still work but when we try to change or create a new one it errors saying that the custom field is not an attribute and stops me from including it to use as a flag. I looked in the attribute tabs list and the custom field is not listed but it still show in the drop down list in the change initiator screen select attributes selection.

Has anyone else seen this and if so do you know how to allow us to use a custom field as an attribute in the initiator select attributes screen.

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2 Answers

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    Former Member
    Sep 16, 2009 at 06:20 PM

    Hello Clark,

    try to change the "applicable to" option in custom field configuration to initiator.

    Best regards,

    Bianca

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    Former Member
    Sep 16, 2009 at 06:25 PM

    I do not see that option, I only see role and request listed.

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