Unable to update Master Data

[Former Member]

My client is facing a strange problem since today morning. Whatever master data they are updating, the system says" Operation Completed Successfully' but when they again go back to the master data they updated, the changes they made are not getting reflected. I was working properly till yesterday and from morning, this strange behaviour is happening. My client is on SAP B1 200B PL47.

Any one knows why this happens?

Bharath

[Former Member · Accepted solution]

Hi!

Do u wrote any SP ?

Do u have any 3rd party Add-on (Including TDS)

In which Master Data you tested ? -- Specific

Which Field you Updated ? --Specific

what Change log shows?

Is he a Super User ?

Happening in single system or in all PC ?

[Former Member · Accepted solution]

Actually, the user was trying to change the details pertaining to Business Partner and Items. Two changes he was trying to make are:

a) Addition of a new address to a BP and

b) Selection of preferred vendor in the Item Master Data.

When the user added new address and a new preferred vendor, the system didnt gave any error. infact, it gives a message "Operation Completed Successfully". However, the change log says no record upated.

I tried through super-user also but the result is the same.

[Former Member · Accepted solution]

BTW, I do have 3rd party add-ons like TDS. I stopped all the ad-ons and tried but of no avail.

[Former Member · Accepted solution]

Hi!

Do u have any UDF, FMS on your BP Master ?

Please raise a Support Message too.

[Former Member · Accepted solution]

The Master data do have FMS and UDFs. But, it was working fine till yesterday with the same set of UDFs and FMS. No changes are made to the SPs also yesterday.

[Former Member · Accepted solution]

Hi,

We had one case in the past where a user was updating data in a demo DB and then could not find it in the productive DB.

Please check this even though it might sound silly.

Please remove all stored procedures & triggers and test again. If still to avail, please take a copy to a test environment and test, if all else fails please open a message to SAP Business One Support.

Regards,

Paul Finneran

[former_member187989]

Can u tell me more specific abt u problem ?