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Former Member

Note number is not saved in Service Desk ticket

Dear All,

We are opening a ticket in transaction crm_dno_monitor. After

that we searched for some notes and saved them under the notes

tab.After the note was saved in the SAP Notes tab and the ticket was

reopened the saved note is not available.

Regards,

Pavan.

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1 Answer

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    Former Member
    Jan 27, 2010 at 07:32 AM

    Need to activate the Action definition

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