Vendor not getting purchase order automatically by E-Mail .

[Former Member]

Dear All ,

User hd crtd a Purchase Order for merchandising catalogue , but user notices that vendor had not get the purchase order thru e mail , althought i hv chkd in messages , then it is found that the output is successfullt processed , here the medium is External .As per user , he says that creator of P.O is having always a problem when creating merchadising Purchase Order .

Any relevant help will be appreciated .

Rgds,

sap11

Edited by: sap11 on Sep 8, 2009 8:18 AM

[masa_139 · Accepted solution]

Hi,

Please check the email status in the SCOT transaction. Is it sent out status from SCOT?

Regards,

Masa

[Former Member · Accepted solution]

thanx for reply , i will get back to you .

sap11

[Former Member · Accepted solution]

can u reply that how to check SCOT ? and what to check here exactly ?

sap11

[masa_139 · Accepted solution]

Hi,

Transaction SCOT.

Utilities -> Overview of Send orders.

You see the status of email.

If there is no email, that means application did not generate email.

Regards,

Masa

[Former Member]

Thanx ,

sap11

[franz_feichtenschlager]

Hello Sap11,

Please make sure that the 'sender' (e.g. user, that creates PO) has got a valid email address in the user master record (SU01).

Also, try to send from the users Id a test mail to a valid internet email address.

You could do this via SBWP --> New message. The recipient should be the valid email address and the 'Recip. type' = Internet.

This should create an entry in SAPConnect (SCOT).

Good luck,

Franz