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Former Member

Error Connection SBO 2007A PL 49 using Citrix MPX Version 4

Dear All,

I have some problem connection. We use Citrix for connection to SBO 2007A PL 49. When we through Citrix Connection, the SBO Menu appears then show error message:Application has problem. Diagnostic file C:\Program FIles\SAP\SAP BUsiness One\Log\SAP Business One_20090907170137.dmp was created.

We use Citrix MPX Version 4 and Windows Server 2000.

Please give me the solution ASAP. Because, the user can not do the transaction because of this.

Thank you for your kind attention.

Regards,

Fitri

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 08, 2009 at 08:11 AM

    Hi Fitri,

    There are various reasons why the error happened.

    You should create a support message to SAP and attach these 2 files:

    1. SAP Business One YYYY MM DD HH MM SS.DMP.

    2. SAP Business One YYYY MM DD HH MM SS_dyagnostic.TXT.

    from the :Program Files\SAP\SAP Business One\Log

    Regards,

    David

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