Hi everyone;
I have got an issue in Credit Management Configuration:
Our scenario is like this:
Customer ### / Credit Control Area 1 / Credit Control Area 2
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Customer 001 / Credit Limit: us$ 100 / Credit Limit: us$ 200
Customer 002 / Credit Limit: us$ 200 / Credit Limit: us$ 100
Customer 003 / Credit Limit: us$ 150 / Credit Limit: us$ 150
-
Credit Manager wants to assign an additional credit limit equal to us$ 500 for all Credit Control Area (CCA1 and CCA2) and some customers (001 and 002). This should work out in this way:
Open Sales Order:
SO1: Client A / CCA1 / us$ 80
SO2: Client A / CCA2 / us$ 120
SO3: Client B / CCA1 / us$ 200
SO4: Client B / CCA2 / us$ 100
Open Items Total us$ 500 = (80 + 120 + 200 + 100)
New Sales Order:
Client A / CCA1 / us$ 20
Desire result: regardless the new Sales Order is going to pass the credit check fot ACC1 / Customer 001, the system must block this new sales order because of credit limit assign to the group (customer 001 and 002) was reached (us$ 500).
Thanks in advances!!!
PS: We tried to assign the same credit account for the customer into defined group, but it's not possible handle different credit limits by each CCA and each customer at the same time with just one credit account.