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Former Member
Sep 04, 2009 at 01:27 PM

GRC 5.3 .CUP approver not found

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Experts,

I have an error saying approver not found and I also know the

reason for this error.let me explain

I have custom approver determinator for 2 stage in workflow

1.Manager

2.Role approver ..

both configured at Compnay and fucntional area only for attributes , but not for role attributes)

and i have defined the approvers and alternate approvers for the CAD's for each Functional area.

So if I want to request two roles and they belong to two different funtional areas hoping that

CUP will trigger a parllel work flow for stage 1 and 2 to the respective

manger first and then role approver

so when I submit the Request I have this error saying approver not found

since the functional area is different for both roles the request is not being submitted

can any one suggest how to by pass this error ans submit the request successfully ?

should I select Role attributes in CAD ?

Please let me know

Thanks in advacnce

Olivier .