Our team is trying to find a way to implement very basic email limits:
An email would only be sent if the user had not yet received:
1 email per day
2 emails per week
6 emails per month
We cannot use communication limits because:
1.) most of our creative content & campaigns were released before communication categories
2.) communication limits can only accommodate 1 limit, not 3 for different time frames
In testing suppression rules we ran into 2 issues:
1.) only able to get a limit of "<time period> since last <interaction type>", not "count of <interaction type> in last <time period>"
2.) only 1 suppression rule can be active at a time
Is there any reasonable way to implement basic email limits like this? I'm not looking for anything fancy (eg. by marketing area, campaign type, etc...).