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Former Member
Sep 04, 2009 at 07:36 AM

Unable To Start SAP Crystal Addon


Hi Experts,

A few of workstations are having the following error message when we try to start the addon.

"Retrieving the COM class factory for component with CLSID {3EBB7859-E4E3-4D77-B673-C6E5AD529CC1} failed due to the following error: 80040154"

Check this forum and tried the provided solutions from this forum. Downloaded the latest version of the addon (to try) but the problem is still remain. The workstation environment is listed as below :-

Windows XP 32 bits

SAP B1 2007 SP00 PL42

Does anybody know what might be causing this problem? I have reinstalled the DI API, B1 Client, .Net 3.5, Crystal Runtime and CR Addon v2.0.0.7 but no luck.

Please help.

Thank you.