fail to save sales orders

[cathy_liang]

Hi experts,

Orders are required to be saved even credit block. In OVAK, credit check B is assigned to order type. In OVA8, static credit check is activated, reaction is C. No matter status/block is checked or not, I fail to save orders.

Is it due to Z-program? Pls help to solve. Thx.

[Former Member]

Dear Cathy,

As per your setting, you should only get the warning message along with the credit value. But if you are not able to save the order then probably some exit is stopping this. Please debug the order and check which program is running behind. It may be some Z enhancement,

Thanks,

Raja

[cathy_liang]

Dear Raja,

Moreover, two message pop up during order creation. Message no. is the same (V1038). But they show different credit limit exceeded. One is 5,870.00 USD. The other is 5,878.55 USD.

How to debug it?

Pls help further. Thanks.

[Former Member]

Cathy,

Two pop up messages are not standard behavior, I guess the credit check is happening for more than one partners, Please check whether the payer is different from SP, and then if any ABAPer is there ask him to debug, Or else, After entering into sales order , Enter "/h" in the command button to switch on Debug mode and check from where these pop ups are coming.

Thanks,

Raja

[Former Member]

Hi,

might be some other credit control has been activated for your customer.

Just check out in IMG u2013 Enterprise structure u2013 assignment u2013 financial accounting u2013 assign company code to the credit control area.

Over here check out which credit control area is assigned your company code.

Now go to IMG u2013 Enterprise structure u2013 assignment u2013 SD u2013 Assign sales area to credit control area.

Check out which credit control area has been assigned to your sales area on which your customer master data has been saved.

Now go to FD32 and check one by one which control area is blocking up your sales order.

Regards

Raj.

[cathy_liang]

Sorry for my oversight. It's caused by the wrong check credit limit is set for the document type.