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Services given to Customer

Former Member
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Dear Guru's ,

We have a requirement to incorporate the services given to our customer. How can we claim it in SAP?

Can we create any order or something else? Plz guide.

Regards,

Rashid Masood

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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for service to customer first to create sales order & than create billing document .

Their is no need to create outbound delivery because material is not dispatches only we are providing service to that customer.

Thanks & Regards

Amit Karalkar

09890888057

SAP SD consultant

Bajaj Steel Ind.Ltd

Former Member
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Yes my requirement is same. I have created new order type copying from OR to ZOR. now at the time of creating sales order

system issues warning message that.

Fiscal year variant not maintained for FM area 1000.

Plz help me out.

Regards,

Rashid

Former Member
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Check in OB37 whether your Company Code is assigned to Fiscal Year Variant.

Check the settings at IMG > Financial Accounting > Financial Accounting Global Setting > Fiscal Year > Maintain Fiscal Year Variant.

Best Regards,

Ankur

Former Member
0 Kudos

Hi,

You can do this by creating the material master data for the service.

The item category which should be used in the sales order it should have activated item relevant for delivery.

There will be schedule line category but you donu2019t have to create the delivery document.

Because in the schedule line activity we have to deactivated item relevant for delivery.

Now create the billing document with reference to sales order only.

This way you can make your cycle for service.

Regards

Raj.

Former Member
0 Kudos

Which type of services you want to provide to the Customer.In that case , maintain a Material Master with Material Type as DIEN and can process the Sales Cycle.

Best Regards,

Ankur