on 09-04-2009 4:14 AM
Dear Guru's ,
We have a requirement to incorporate the services given to our customer. How can we claim it in SAP?
Can we create any order or something else? Plz guide.
Regards,
Rashid Masood
for service to customer first to create sales order & than create billing document .
Their is no need to create outbound delivery because material is not dispatches only we are providing service to that customer.
Thanks & Regards
Amit Karalkar
09890888057
SAP SD consultant
Bajaj Steel Ind.Ltd
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Hi,
You can do this by creating the material master data for the service.
The item category which should be used in the sales order it should have activated item relevant for delivery.
There will be schedule line category but you donu2019t have to create the delivery document.
Because in the schedule line activity we have to deactivated item relevant for delivery.
Now create the billing document with reference to sales order only.
This way you can make your cycle for service.
Regards
Raj.
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Which type of services you want to provide to the Customer.In that case , maintain a Material Master with Material Type as DIEN and can process the Sales Cycle.
Best Regards,
Ankur
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