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C4C - Migrate Accounts from productive tenant to test tenant

Hello community,

i would like to migrate accounts (and their related contacts) from a productive tenant to test tenant in C4C.

I found two options:

1. Migration Tool

2. Data Workbench

For both options i have to fill or edit migration templates manually. That's a huge afford when a tenant has much accounts, contacts and their relationship. It's not possible to export corporate accounts via Data Workbench where i can import it 1:1 in another tenant without editing the template manually.

Question:

Is there a easier way to migrate data from one c4c tenant to another c4c tenant? (without HCI/PI and without editing excel templates manually)

Thanks in advance

Regards

Michael

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2 Answers

  • Best Answer
    Nov 22, 2016 at 06:37 AM

    Michael,

    One option is to request SAP to provide a copy of the Production Tenant with Data, you can request this through an incident on C4C mentioning what you want to copy.

    BR

    Ankur

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  • Nov 22, 2016 at 04:17 PM

    Hi

    Check the below mentioned Byd Document which will give you a clear picture on how to proceed with the request of a tenant refresh.

     2340655 - How to request a Tenant Refresh

    Regards

    Logan

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