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Re: Please ***Read*** or at least skim through before posting new questions

When troubleshooting issues, the first thing I attempt to do is scan the forum for fixes. I'm a little behind the curve in my implementation, so this seems to work best.

The second is use another BusinessObjects forum to look for fixes. This particular site seems to have better "in the trenches" information

The last resort is to use the "other resources" on the SAP website. The search function seldom returns useful information, and it's hard to navigate to find something that pertains to the issue at hand. (however this post looks like it may help in the future)

Is there some initiative as SAP to make the SAP website more user friendly since you are trying to get us to use it more?

Edited by: Thomas Knight on Sep 2, 2009 8:20 PM

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  • Posted on Sep 04, 2009 at 12:55 AM

    >

    The last resort is to use the "other resources" on the SAP website. The search function seldom returns useful information, and it's hard to navigate to find something that pertains to the issue at hand. (however this post looks like it may help in the future)

    Is there some initiative as SAP to make the SAP website more user friendly since you are trying to get us to use it more?

    Are you referring to SAP notes search on [SMP|https://websmp204.sap-ag.de/support]? If so a huge effort has been undertaken to improve that over the last year+ and it should be much better than Business Objects knowledge base search which we had prior. I be interested to know more details about that. If you can provide a workflow on how you used "other resources on the SAP website"

    I have placed a few inquiries about the web site in general, particularly the downloads and I'll let you know if I get anything in regards to feedback.

    Regards,

    Tim

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