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author's profile photo Former Member
Former Member

CCMS autoreaction assignment disappears / deleted

I am encountering an issue with the autoreaction assignments for availability monitoring using CCMS in my Solution Manager system.

I have setup CCMS Availability monitoring using CCMSPING in my landscape and I can see the monitors in transaction RZ20 and all data is being reported correctly. I have made autoreaction method assignments based on instance availability to the MTE's in RZ20 and these have even produced alerts as expected.

However, after some time, the autoreaction assignment mysteriously disappears from the MTE. The MTE simply shows that no method has been assigned. All other autoreaction assignments do not have this problem, this problem only occurs with Availability MTEs. Is there some event or monitoring segment method execution that could be resetting the method assignment for these?

I have read note 939616 on Auto-reaction troubleshooting, but there is nothing that matches this situation. The autoreaction assignments work and alerts are triggered, but the assignment disappears or is deleted from the MTE after a while [several weeks].

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 09, 2009 at 10:06 AM

    Hi

    It is possible this is due to note 660126 and the way the method is assigned - please check this

    Please also be aware some monitors are not ideal candidates for auto-reaction method so it could be that

    the MTE type does not perform status changes which would result in an auto-reaction

    Best regards

    Stuart

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