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STO process (MT type 641) - Email not triggering to recieving plant (Ship to party).

Hello Friends, Searched all forums but could not get answer.

My requirement is in case of STO process (MT type 641) after PGI is done then emails needs to be send to receiving plant. Which is not happening.

Plant 1000 (Supplying plant)

Plant 2000 (Receiving plant) Ship to party.

STO Process (Intra company code):-

1.Plant 2000 Raises STO PO to 1000

2. Vl10B - delivery created.

3. LT03 and LT12 - To created and confirm.

4.VL02N - PGI done.

5.SOST - No mails showing

The configuration which I have done.

1. Logistic execution --> Basic Shipping Functions --> Output Control --> Output determination --> Maintain output determination for outbound delivery. a. Output type

https://answers.sap.com/storage/attachments/6974-kcpft.png

https://answers.sap.com/storage/attachments/6975-4w51z.png

b. Access Sequence

https://answers.sap.com/storage/attachments/6976-9uyle.png

c. Maintain Output determination Procedure

https://answers.sap.com/storage/attachments/6977-uaida.pngd.

c. Assign Output determination Procedures

https://answers.sap.com/storage/attachments/6978-dicqu.pngMaster Data - VV21 Condition record which I maintained.

https://answers.sap.com/storage/attachments/6979-we4ar.png

In delivery when I am checking its showing me "No error in Processing" Reason for so many output as I am checking manually triggering using VL71

https://answers.sap.com/storage/attachments/6980-1mnwv.pngWhen I am checking in SOST I am not seeing any mail.

Not able to understand what mistake I am doing that mail is not triggered.

In ship to party that is receiving plant I have maintained email id.

Please guide me.

Regards

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3 Answers

  • Nov 18, 2016 at 06:24 AM

    You highlighted the requirement, but did not explain what it does.

    Requirements control if a message will be processed, e.g. in a purchase order with release strategy the message is determined when the PO is created, but the output is only processed after the PO was released by an approver.

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    • Former Member Former Member

      I observed delivery. and need to understand from where Email address will be populated in VL02N if I am manually maintain Email in delivery SAP trigger the email. I checked customer master data. we are in S4 Hana Platform

      0fm6w.png (65.6 kB)
  • Nov 21, 2016 at 12:17 PM

    From customer master of course

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    Former Member
    Nov 23, 2016 at 09:13 AM

    This Issue has been resolved. INT Nod was missing in SCOT.

    Secondly the email address was not populating so in Storage location address we maintained and tried it worked. Thanks

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