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Adobe DC not display Adobe Form on Web Dynpro

Nov 18, 2016 at 04:59 AM

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Dear all

PDF form cannot display on corporate portal by web browser. My end-user computer is running Windows 7, IE 11, Adobe DC, and no SAP GUI. The user would like to display PDF form on corporate portal which using Web Dynpro ABAP but the error popup arises as below:

An unexpected situation has occured while downloading neccessary SAP components to your PC.
Please have a look on the information given below.
If this information is not sufficient to solve the problem please click on the 'Show developer traces' Button.
This will show more detailed information which will be useful for the SAP Customer Service.

Error description
Neither Adobe Acrobat 6 (or newer) nor Adobe Acrobat Reader 6 (or newer) seems to be installed correctly.
The SAP Adobe integration needs at least one of this products to run successfully

Developer trace

SAP Active Component Installer Developer Trace

Source file: C:\Users\adminit\AppData\Local\Temp\IDC2.tmp\SAPForms6.api   creation time: 200811111531   version info: 6,0,50307,1
RegOpenKeyEx failed for key SOFTWARE\Adobe\Adobe Acrobat\6.0\InstallPath
Acrobat directory does not exist 
RegOpenKeyEx failed for key SOFTWARE\Adobe\Acrobat Reader\6.0\InstallPath
Acrobat Reader directory does not exist 
Source file: C:\Users\adminit\AppData\Local\Temp\IDC2.tmp\SAPForms7.api   creation time: 200811111531   version info: 7,0,13234,0
RegOpenKeyEx failed for key SOFTWARE\Adobe\Adobe Acrobat\7.0\InstallPath
Acrobat directory does not exist 
RegOpenKeyEx failed for key SOFTWARE\Adobe\Acrobat Reader\7.0\InstallPath
Acrobat Reader directory does not exist 
Source file: C:\Users\adminit\AppData\Local\Temp\IDC2.tmp\SAPForms8.api   creation time: 200811111531   version info: 8,1,0,139
RegOpenKeyEx failed for key SOFTWARE\Adobe\Adobe Acrobat\8.0\InstallPath
Acrobat directory does not exist 
RegOpenKeyEx failed for key SOFTWARE\Adobe\Acrobat Reader\8.0\InstallPath
Acrobat Reader directory does not exist 
Source file: C:\Users\adminit\AppData\Local\Temp\IDC2.tmp\SAPForms9.api   creation time: 200811111531   version info: 9,0,0,375
RegOpenKeyEx failed for key SOFTWARE\Adobe\Adobe Acrobat\9.0\InstallPath
Acrobat directory does not exist 
RegOpenKeyEx failed for key SOFTWARE\Adobe\Acrobat Reader\9.0\InstallPath
Acrobat Reader directory does not exist 
Neither Adobe Acrobat 6 (or newer) nor Adobe Acrobat Reader 6 (or newer) seems to be installed.

Your help is highly appreciated.

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