Crystal Repoorts XI R2 18.104.22.1680
After a period of inactivity, the Crystal Designer consistently crashes after several minutes. This occurs even if I just start the designer and avoid opening a report.
The error message is:
Crystal Reports - reportname: crw32.exe - Application Error
The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read".
I used ProcessMonitor for the crw32.exe process but I can't see any obvious step that's causing the failure. One possibility close to the time of the failure is a File System QueryOpen operation for:
C:\Program Files\Business Objects\Crystal Reports 11.5\WTSAPI32.dll
with a result of NAME NOT FOUND
This is followed by Registry RegOpenKey event with a result of NAME NOT FOUND for
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\WTSAPI32.dll
I can live with these constant crashes by saving my work frequently but I'm wondering if this is a known issue for this version ( XI R2 22.214.171.1240).