Issues in webdynpro/dispatcher/sap.com/tc~sec~ume~wd~enduser/LogonHelpApp?newWindowOpened=true

Hello

When i Open the Enterprise Portal 7.3. Initially its coming below screen.

If user click on "Get-support". its Open URL(

http://hostName:PortNumber/webdynpro/dispatcher/sap.com/tc~sec~ume~wd~enduser/LogonHelpApp?newWindowOpened=true) in another window and I am getting below error.

How to solve this issue. Can you pls. help me on

Regards

Vijay

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8evvq.png (6.5 kB)
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1 Answer

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    Former Member
    Nov 21, 2016 at 08:21 AM

    Hi Vijay,

    As per the attached error, the web dynpro application i.e., LogonHelpApp is not available in your portal.

    Logon to your portal and check for LogonHelpApp under Content Administration--- Web Dynpro Java Applications---tc~sec~ume~wd~enduser---LogonHelpApp.

    If LogonHelpApp exists, you'll get the below attached screen.

    Regards,

    Kamal

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