Jobs failing in SAP

[bglobee]

Hi,

SAP re-org, performance monitor and TMS jobs are failing continuously in the system with the message

'No logon possible (no hw ID received by mssg server)'.

what could be the possible reason for this and the steps to correct this?

Thanx

Balaji Srinivas Singh

[bglobee]

Hi All,

The issue was identified with the job definitions. After the system copy from production, the job definitions were containing the production system's settings/information.

changes were made to the job definitions and it is working fine now.

Thnx

[Former Member]

After system copy, you have to get the release key information from market place and have to apply in SAP using

secstore.

regards

Naveen

[bglobee]

Hi All,

just wanted to clarify... this issue was particularly with few jobs in the system (rest of the system functionalities were working as designed). To my understanding the above approach will resolve the issue that is pertining to the entire system. pls correct me if I'm wrong.

Thanx.

[Former Member]

hi experts.

first check why the job is failing

Go to SM37

check the Job Log

also check short dumps ST22

check the system Log in SM21

Now V3 jobs to extract data from Extraction Quieue or Update table to the Delta queue

So whenever u will run the V3 job

it will extract all the LUW from the Extraction Queue

job should be completed successfully

[former_member906139]

Hello,

As per your update you have recently refreshed the system from Production.

After that as Post-System copy process, have you installed license again as per your system.

As yoir system is of release 4.7, you must be having normal license key and not the digital license.

Hence please check in transaction "SLICENSE" in your SAP system, it will show you license details of your system.

Also you can login to OS level with sidadm user (where sid is SID of your system).

if your OS is unix, then give command

saplicense -get

This will show you hardware key of your system.

The command

saplicense -show

will give you details about license installed in your system.

If your OS is Windows, open CMD, and then you can use above two commands.

Please let us know if this wont solve your problem, you can put error details.

Regards,

Abhay

[bglobee]

Hi,

License related steps were carried out post refresh.

This issue happend only with batch jobs. i deleted the existing job and scheduled new ones( eg. TMS, spool reorg, etc).

To the surprise, now jobs are running successfully!! Im really puzzled

Thanx.

[Former Member]

Simply, just check and confirm that there should be an entry in /etc/services file your SAP SID and if you place this entry in the last line of the file, then press an enter too to leave the last line blank

sapms<SID><tab>36xx/tcp

where <tab> means there should be tab space between sapmsSID and 36xx/tcp

<SID> is the actual system id

xx is the instance number

for eg.

sapmsADA 3600/tcp #SAP messager server

[bglobee]

Hi,

The note indicates the issue which will occur after 7.0 upgrade.

But we are in R/3 4.7 release with BASIS and ABA relase 620, APPL is 470.

The recent activity that happend was the refresh of this system from production (both the systems are at same release levels).

Thanx.

[Former Member]

Hi,

Check this link.

[http://www.sapfans.com/forums/viewtopic.php?t=80277]

[;

Thanks,

Shambo

[Former Member]

Hi,

>The recent activity that happend was the refresh of this system from production (both the systems are at same release levels).

Did you reimport the SAP license during the refresh ?

Regards,

Olivier

[Former Member]

Hi,

Check this note

Note 1069225 - NO HW ID RECEIVED BY MSSG SERVER

Shambo