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Former Member
Aug 28, 2009 at 05:27 AM

A/R Invoice Won't Close

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Hi,

We have an A/R Invoice for $3065. An incoming payment was done for $3000.98. A credit memo was created against the invoice for $64.02. For some reason, the invoice didn't close. There is nothing to manually reconcile.

How can we get the invoice to close?

Thanks,

David