Re:Error while doing the Invoice

[suma_nalluri]

Dear Team,

We are encountering a problem while creating a manual billing using the transaction code EASIBI . System shows billing is completed success fully when we click the log it shows that the u201CBilling order deleted for contract number with schedule billing dateu201D. When we click on the details for message its gives a message u201DThe message is displayed in FM ISU_BILLING_UPDATE after FM ISU_S_TRIGGER_DELETE has run success fully is getting in our screen .

After the above process when we try to print a bill system will shows an error like the u201CBilling order has been deleted for that concern contract.u201D

Kindly advise how to proceed further.Thanks for the consideration.

Regards,

Suma.

[Former Member]

Billing Order gets deleted as soon as you do billing document creation (or invoicing, if you are combining billing with it). This is standard process. So I am not sure why you are getting a message that the bill order is deleted when you are printing the print doc (invoice in other words). Are you using EA60?

[suma_nalluri]

Dear Sir,

We are encountering an error while doing the Invoicing also.System is showing the message like Billing doc for contract 8 missing from required group of CA 3000317

Message no. EB225

The existing billing documents cannot be invoiced (CA 3000317)

Message no. EB074

These errors we are encountering while doing Invoice.Please do the need ful.

Regards,

Suma.

[anu_p4]

Hi,

This is a joint invoicing error. You may need to bill and invoice at the contract account level, so that you can include all the contracts (elecgaswater...) under this contract account to do a SINGLE invoice for all these bill documents.

OR you can change the contract field joint invoicing indicator from "1" to "2" or "3" . THis will allow you to invoice them seperately.

-Q

Edited by: Quanti14 on Sep 3, 2009 5:04 PM

[Former Member]

As others mentioned, it does look like you have joint invoicing marked but not all contracts (in this case contract 😎 are ready for invoicing. Changing the joint invoicing flag will not be an option at this point because 1) you decided to invoice this customer only once for all the services and 2) some of the contracts have already billed as joint invoicing, which means you will have to reverse them before you remove the joint invoicing flag.

Go to EASIBI and enter the contract 8 only and select billing and see what error you get. Most probably you either have 1) No meter read, inwhich case enter meter read for the period using EL28 or select the checkbox "Enter billing order/MR results" in EASIBI, 2) an implausible read or 3) an outsorted billing document. Check for implausible reads using EL27 and outsorted billing documents using EA05. Once you release them/enter MR results as the case may be, you will be able to invoice the account.

[rajesh_popat3 · Accepted solution]

Hi,

In your case, it seems you are having multiple contracts within one contract account and all are in joint invoicing.

In case, if all are in joint invoicing, you need to have billing documents processed (or billable billing orders) for all the contracts in joint invoicing group while creating invoice document.

Alternative, you can remove the contract from joint invoicing by making them as optional. Please have a look at the contract - joint invoicing option and make it as 2. So, if the billing order for contract is available that would get invoiced or it wud execute with the remaining contracts.

Invoicing occurs at contract account level, so, need to have all the mandatory billing orders or billing documents for all contracts in joint invoicing. Either remove the contracts from joint invoicing or make available the billing orders (bllable) for all contracts.

Also, for query related to error - billing order not found.

Whne you are executing billing/invoicing - system looks for available billing order (billable) - It executes billing first and at that point billing order gets deleted.

If you are executing invoice with billing documents already created using EASIBI - you will get the error in error log for billing order not found because the system by default starts the billing process at first and at that time it does not find any billing order as already we have the billing document created. So, after that the invoicing process is triggered, and the invoicing gets executed correctly.

So, the error related to no billing order found is of no use in this case, its just because of the process.

If you have the billing order, you can directly go to the invoicing option on EASIBI, it will create the billing document first and then invoicing in a single step. So, the option of radio buttons on EASIBI is just for the processing level you want to go with.

Hope this helps!!

Regards,

Rajesh Popat

[Former Member]

hi suma,

its not an error we all have seen initally and got shocked like u,but its just a useful informstion for us that order got deleted but vat may make u shiock is that icon colour is inred so dnt worry abt that ..but if u perform the same thing in ea16 u woint get that error or log actually its not an eror onlything wich confuses every 1 is the status colour.

kr

raj