Blank questionnaire received from vendor

[s0004552423]

Hi guys,

We are working on SRM 5.0 (SAPKIBKT14) and have implemented ROS scenario. We are facing an issue with ROS questionnaires. Vendor questionnaires have been created and assigned to product categories. All questionnaires related SPRO settings have been done. We want the questionnaire to be emailed to vendor as an URL. The system sends 3 questionnaires u2013 2 general (common for all product category) and 1 product category specific. The system is correctly sending questionnaire emails once a vendor completes the initial registration. Subsequently, the vendor is able to open the link and submit the questionnaires. When I check the questionnaire in Pre Screen Supplier screen, I can see the submitted questionnaires appear as a link.

However, only 1 questionnaire u2013 one of the general questionnaires has data. The remaining all questionnaires are received blank. Further there is an error u2018Error reading partner data/categories and questionnairesu2019 after the vendor submits the questionnaires.

Is this issue due to some problem with questionnaire assignment to product category? Please advice.

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Regards,

SKN

[Former Member]

Hi SKN,

could be. Check the table, where you assig a survey and questionnaire to the category. It does not like to be copied. Make the effort to enter every entry manually and try again.

Cheers,

Claudia

[s0004552423]

Hi Claudia,

I tried this scenario again after deleting all product category - questionnaire assignment and reentering the entries. Unfortunately, I get the same error. There are few OSS notes for Questionnaire update error but for lower service packs.

Any suggestions?

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Regards,

SKN

[s0004552423]

Guys ,

Any suggestions?

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Regards,

SKN