Issue with opening PDF file...

[former_member213219]

Hi All,

We are facing one issue in which when we try to open PDF file in the new window, it hangs up with a blank screen.

Above functionalitiy is implemented in WebDynPro.

On reviewing the logs we found few PDF related statements:

1. ComponentClassLoader@1ffe1ffe@service:com.adobe~PDFManipulation

2. //tc/WebDynproRuntime/630_VAL_REL/src/_webdynpro_clientserver/java/com/sap/tc/webdynpro/clientserver/event/PDFValueHelpServiceEventHandler.java\#4

3. /j2ee/destinations/WebService/sap.com$2ftc_wdpdfobject$2fcom.sap.tc.webdynpro.adsproxy.AdsProxy$2fConfigPort_Document.properties

Can anyone help us on this issue as it's very critical...

Thanks in Advance.

-Harish

[Former Member]

There are instances where Adobe 9 has problems opening in SAP Portal. This happens intermittently.

Try uninstalling the Adobe and downgrade to Adobe 8.

Thanks

Avik