08-27-2009 9:39 AM
Hello Experts,
I need an function module that takes CSN number as input and returns the short text and date of creation of the CSN. If you know of any such function module then please let me know.
Thanks in advance
Regards,
Prafful
08-27-2009 9:50 AM
08-27-2009 9:55 AM
CSN = Customer Support Number. It is the ticket that is raised by the customer with prio Very High/ High / Medium / Low
Edited by: Prafful Agarwal on Aug 27, 2009 11:35 AM