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Issue running SUM SP18 and latest SAP Host Agent 721 v 19

Former Member
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Hi

I'm running SUM SP18 to run SP update on Solaris SPARC and Oracle 12. SAP Host Agent 721 is installed with latest version 19.

At the initial SUM Dialog box, I entered the correct <sid>adm and password, but it keeps on asking for the same again and again.

The SAP Host Agent sapstartsrv.log shows 'No account present for user' error.

I have already looked at 2284028 - SUM SL Common UI : Troubleshooting problems with the new SUM UI

Anyone encountered the same and what have I been missing here ?

Regards,

Danilo

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Answers (1)

Answers (1)

ajay_kalra2
Explorer
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Kindly check is user exists on OS level and also check UID and GID (Should correspond to sapsys). Was there a problem during SUM configuration setup (SUMSTART confighostagent)?