The workitem is not coming to the agent inbox. This is happenning for one specific user and he is the only approver in this level. I can see the agent in the agent pop-up (his name) of the workitem and the workitem is in waiting status in log.
The agent is detemined through position, as the agent is coming correctly in the agent pop-up of WF log this assignment of position is fine(as per my understanding). I have checked for that step in the workflow and binding also. It is fine. Late i checked by sending a mail from SBWP to the user and he is getting the email.
I tried comparing the users who is getting the workitem and the only difference i can find is that the role is missing for this user in SU01d. If the role is missing will the workitem wont be received in the inbox?.
Thansk & Regards,
Edited by: neslin on Aug 26, 2009 4:05 PM