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author's profile photo Former Member
Former Member

Cross-tab Report field representation

I need to display a field (Abandon Rate) in my cross-tab report - Abandon Rate is not a field in the database. The field is a result of a formula:

100*(AbnCalls/InCalls)

How do I go about doing this? I've tried to type the formula into the Display String but get an error "The Formula result must be a string".

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    author's profile photo Former Member
    Former Member
    Posted on Aug 25, 2009 at 05:32 PM

    The only way Display String will work here is if the two variables in your formula are Global variables. In that case, just add CStr to your formula to turn it into a string:

    CStr(100*(AbnCalls/InCalls), "0.00")
    

    If the two variables are from the database, create a formula field and use that in the cross tab.

    HTH,

    Carl

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