Communication Strategy

[Former Member]

Hi,

How does communication strategy works in choosing the output mediums. What are the steps involve activating communication strategy.

My purpose of sending Shipment documents to the forwarding agent is through fax. If forwarding agent doesnu2019t have fax output should reach through print medium.

I have created my own communication strategy and maintained as the first position u2013 Mail, second position u2013 Fax and third position u2013 Print.

I have created a new output ZZTM for medium 5 (external send) and this strategy has assigned to the output condition record for ZZTM. Please let me know what are the other mandatory steps need to maintain to finish the cycle. Is there anything I need to maintain in SCOT?

We have only two ways of sending the output. Fax (1st preference) and Print (2nd preference who doesnu2019t have fax)

Thanks.

[Former Member · Accepted solution]

Hi

Communication Strategy describes a sequence of communication methods.

The communication strategy can be used when sending externally. The sequence of specified communication methods is then searched until communication data is found for the specified address (from central address management).

Regards,

Ravi Duggirala

[Former Member · Accepted solution]

Thanks for the response.

Ravi, can you tell me how and where to maintain communication data in central address management?

My requirement is if system finds the fax number of the vendor, document should not get printed. Printing is only used when system canu2019t find fax number of the vendor.

Please guide me.

Thanks.

[Former Member · Accepted solution]

Hi, what is the table you have in your output type. Is it by forwarding agent?

Assuming you have the table for your output type ZZTM as per forwarding agent, Then you maintain the condition record for forwarding agents who accepts fax and in the comunnincation medium assign "Fax" as output medium.

For those forwarding agents who do not have fax, then assign the communication medium as "Print".

So based on the forwarding agent your output will be triggerend in your delivery and the shipment documents will be generated accoridngly.

If you have any other table in your output ZZTM, please mail the table details for any further information.

Hope this hepls

Regards

Sai

[Former Member · Accepted solution]

Hello Sai,

Thanks for the reply.

[Former Member · Accepted solution]

Achieved the functionality without activating communiction strategy.

Changes made to the output, so that it supports both print/fax medium. Then with the help of accesses maintained in the access sequence desired output can be achieved.

Thanks.