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Former Member
Aug 24, 2009 at 09:16 AM

Report linking Delivery , Receipts , Purchase Return & Sales Return Entry

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We have Service Contract for Supplying Inventory to Our Indirect Customer.

For Example:We have signed service contract with IBM whose customer is Bank of India, now once Bank of India logs any complaint call to IBM for faulty part, IBM ask us to supply new part from our inventory to Bank of India and collect faulty part from Bank of India, after inward of faulty part from bank of India we then send same faulty part to IBM against which IBM send us the new part hence the cycle gets completed and our inventory regain its level after four transaction.

Each of Inventory in this transaction is managed serially

To cater to this business scenario, we prepared Delivery Transaction against Bank of India(Bank of India is defined as customer)(For Serial no abcd1234) and prepared sales return entry of faulty from Bank of India (For serial no pqrs6789), then prepared goods return entry (For Serial no pqrs6789) against IBM (IBM is defined as vendor) and in last prepared GRPO entry for inward of Inventory from IBM.

In this scenario any transaction can be initiated first.

Across all this transaction one No (RMA no a UDF) is common same for all transaction

So to have complete tracking of this we want to linked all this transaction i.e for one RMA no report should show all transaction linked in single row including serial no of item.

Satish