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How to configure to send an email after Order Confirmation

Former Member
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Hi Experts,

When user login into B2C site with their userid and password. After submitting an order in the B2C site. Is there any setup to send an email to user with their order information. Could you please provide me details step to configure. We are using ECC 6.0, not CRM. Thank you very much.

With Regards,

Sudheer.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Sudheer,

Below link may help you to setup email notification in R3.

[http://help.sap.com/saphelp_crm40/helpdata/en/f3/08751b634cff4aa275243a0f2977a9/content.htm]

I hope this will help you to resolve your problem.

Regards.

eCommerce Developer

Former Member
0 Kudos

Hi eCommerce Developer,

Is this setup will work when we create an order from B2C site. Because email address wont be stored as a part of Customer Master record. But email address is stored in the user profile which is SU01 transaction. Did you or any one implemented the functionality in the B2C site. Please let me know.

With Regards,

Sudheer.

Former Member
0 Kudos

If you need more information then check SAP E-Commerce for mySAP ERP (C20) Building Block Configuration Guide.

It should work as we use reference customer for B2C to take other information to process order.

Thanks.

eCommerce Developer.

Former Member
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As its B2C its one time user so its user profile will be with su01 transaction. and email stored their as user enters with their email ids

Answers (1)

Answers (1)

Former Member
0 Kudos

Email set up can be done through Action profiles