on 08-18-2009 7:55 PM
Dear folks,
I am running crystal Report in Infoview and after some time I get timed out error, How Can I increase the time?
We are using Business Objects 3.1, Crystal reports 2008.
Thanks
Ravi
Ravi,
you can increase time out in web.xml file if its Java infoview or web.config if .net Infoview.
Location is C:/Prog.../Business Objects../Tomcat55/Infoviewapp/web.xml
or
Location is C:/Prog.../Business Objects../web content/Infoviewapp/infoviewapp/web.config
search for timeout session and change.
Thanks,
Nimesh.
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Hi Guys.
I've tried the solution above. Set timeout session to 1 minute just to check whether Infoview will display a timeout session page after a minute or two of being idle. But it seems the modification has no effect. Are there any ways to modify the timeout session of Infoview? Is this topic included in any BOE documentations? Haven't found any...
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I am also trying to solve this issue. There are many slight variations to the solution of changing the timeout value in the web.xml files. But as far as I can tell none of these changes has any effect on the InfoView timeout. The strange thing to me is that the default seems to be 30 minutes and I cannot find any 30 minute setting for the timeout value.
I was able to successfully change the timeout period for reports accessed via a URL be editing the web.xml file for the CrystalReport application. So it seems like it is possible to change the timeout period for InfoView. That is of course if the proper combination of voodoo is found.
I am not convinced that SAP's procedure even works at all. I have changed every timeout value in every web.xml file to no avail.
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