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Former Member

Marketing Attributes not updating in BP through Suvery

Hi friends,

I m working in CRM 5.0, i want to update marketing attribute of BP using survey response, i have created survey which include marketing attributes, in survey setting i have maintained

Callback to PBO CRM_MKTBP_SVY_ATTRIBUTE_PBO

Callback to PAI CRM_MKTBP_SVY_ATTRIBUTE_PAI

further i have generated survey url using BSP option, next i have assign this survey url to mail form, Customers/BPs can open the mail and able to fill the survey successfully, but when i checked in master data of BP no marketing attributes are assign to them(Marketing attributes are not updating).

Please help me to resolve this,do i will have to add marketing attribute anywhere in FM code ?? i have also read sap note : 638320 but no success.

Thanks,

Vivan

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    Former Member
    Aug 18, 2009 at 02:33 PM

    Hello Vivian,

    Check my last response in the below thread, it could be a reason.

    update marketing attributes in BP via survey

    Thanks

    Raja Pamireddy

    CRM Marketing Forum Moderator.

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    • Former Member Former Member

      Hi,

      I found the error.

      I had one option answer with a different value from the one in the marketing attribute. This was the reason why the values were not being saved.

      Thanks.