on 09-20-2018 8:48 AM
Dear All,
I have seen screens of EC- Service center which based on C4C Service. and they had Checklist functionality ( not sure if it was simple or decison based checklist ) , nonetheless I have right now normal c4c ( not ECSC ) and we want to incoparate Checklist functionality.
Does any 1 have idea how do i do that?
Or Shall i ask SAP directly?
anant.acharya : I think checklist in general is very cool functionality for Service team and also in some cases sales team.
It would be perfect if you can check from SAP side if its available with normal C4C licensing.
Unfortunately this isn't available.
The product team for SAP Hybris Cloud for Customer wants your input on how to make the product better. Search for your idea first and if it's not there submit a new idea. You can track your ideas using idea statuses which shows you where your idea is. Check out “How Does It Work’ using the below reference.
SAP Hybris Cloud for Customer Idea Place - https://influence.sap.com/SAPCloudforCustomer
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