When login to the infoview using LDAP authentication, getting error message "account information is not recognized: timeout".
We were able to communicate with LDAP server.
XI3.1 LDAP authentication using AD as back end server..
We have checked the following options
1) The issue occurs when we configure LDAP with AD.
2.We were able to configure LDAP settings with out any error messages in LDAP authentication under CMC\Authentication tab.
3.Used "sAMAccountName" instead of "cn" for the "username" and "default user search attribute" of LDAP attribute mappings.
4) Tried to login to infoview instead of getting timeout, we are getting the error "LDAP Authentication could not log you on. Please make sure your logon information is correct. If your account is under any root other than DC=domain,DC=com you must enter your dn."
5) We were Able to connect to AD using the tool "LDAP Browser" successfully using same credentials.
Can any one shed some light on this issue..
Thanks for understanding..