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Former Member

GRC CUP - Custom field for User Group

Hi All,

I am new to this forum and this is my first thread.

I configured a new custom field for User Group in GRC CUP . while configuring I selected * (Mandatory ) for User Group field. But it is allowing the request (change / New Account )without filling of this mandatory filed. It is not prompting any message too.

I appreciate your suggestion on this.

Thanks Tons in Advance !


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1 Answer

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    Former Member
    Aug 18, 2009 at 05:21 PM


    If you configured custom field as mandatory then CUP will not allow you to submit request without some value in custom field.

    Are you going through the request access page (available from the main page of CUP) or are you submitting request from the approver view? Use the end user request form which is available on the request access page and check if it is giving you message for the custom field or not.



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