.NET InfoView not working; Java InfoView works.

[Former Member]

I just installed XI 3.1 and migrate all data over from XI R2. I am able to use the Java version of InfoView but cannot use the .NET version. I receive this error message: "HTTP Error 404 - File or directory not found"

[Former Member]

Hi,

I should have stated that this issue was resolved. I resolved it by uninstalling BOE and IIS, then reinstalling IIS then BOE. Must have been something with my initial install.

Thanks,

Jeremy

[Former Member]

Reinstalled IIS and the BOE

[Former Member]

Hi Jeremy,

Check the security permissions.

Which username did you install the app as?

Administrator?

or another user who has local administrator rights?

[BasicTek]

404's are usually pretty straight forward, check the IIS logs for the file it was trying to load when you started getting 404's then verify it's where it's supposed to be. If so go to IIS > go to properties of the default web site and verify the extensions are defined. This may be easier with the help of an engineer by opening a case with support unless you have another 3.1 that is installed correctly. There could be several extensions not properly defined. I'm not sure what causes this (usually happens during install and modify options).

If that's the problem then adding the proipewr extensions to IIS should resolve.

Regards,

Tim