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author's profile photo Former Member
Former Member

Mails getting delayed in SAP

Dear All,

In our SAP environment I have configured SCOT.Now when I am sending the mail it is not going immediately.

Instead of this it is getting delivered after 6-10 days.

I have checked the SCOT configuration and it is fine.

When I checked tcode SOST(overview of send orders).

It is showing msg 672(status 'yellow")..wait for communication service.

Is there something I am missing at the SAP level or there is some problem from the network side..?And if it is a network issue how to prove it as our network team is saying mail is released from SAP side to SMTP server.

Your suggestions will be greatly obliged.

Regards,

PG

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3 Answers

  • Best Answer
    Posted on Aug 17, 2009 at 12:38 PM

    Hi Pramod,

    Please check this out

    Link : [Thread1|scot delay;

    Hope it resolves your query.

    Have a best day ahead.

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 17, 2009 at 12:37 PM

    Hi,

    please check this thread

    [sbwp-mails-delayed-by-1-hour;

    Regards,

    Muralidhar

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  • Posted on Aug 17, 2009 at 12:36 PM

    Theres several things that can cause delays...

    • SAPConnect job is not running frequently enough... usually people set the job to run every 5-10 min

    • Check that the timezone is correct in both SAP and SMTP Server

    • Check with your SMTP Server admin that jobs are going through without issues, also that the relay agent is setup correctly on the SMTP Server.

    Regards

    Juan

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